In looking at the turnover for one of our client, we found that 50+% of their turnover occurred within the first 90 days.  What that tells me is that either 1. The client did not spell out clearly for the employee what the job was and/or 2. The interviewer didn't dig in deep enough to determine if the employee would be a good fit for the position. To prevent this from occurring:

• Make sure you clearly explain what a job entails.  Have a current employee meet with the candidate to give them their view of the work to be performed.
• Plan ahead for your interview -- think about what an ideal candidate would look like
• structure open ended questions that forces the candidate to offer explanations rather than a yes/no answer
• Describe a real life situation that the person would be faced with and ask them how they would handle the situation.

At Management 2000 we conduct HR Training for those that are responsible for interviewing in the hiring process.  I am strongly recommending this client take advantage of this service.  They will be able to reduce the cost of hiring and improve their productivity.